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SHIPPING

Shipping & Returns

All orders are shipped via Royal Mail

U.K - £4.99 standard delivery (3-5 days)

 £7.45 for Express delivery (1-2 days)

£8.99 Next Day Delivery

Free Standard Shipping on all U.K orders over £100.

Free Click & Collect 8-10 days

We ship worldwide

Europe - £8.95 (5-14 days)

Rest of the world from £20 per order (7-21 days)

Orders will be processed within 48 hours.

Orders placed on weekends will be processed within 48 hours of the next working day.

Orders will be dispatched Monday to Friday. 


 

These delivery times are estimates and Sans Souci Kids will not be responsible for any delays through Royal Mail.

Returns

To complete your return : 

Please email anthea@kanstinatorandbear.co.uk to let us know what items you wish to return.

Pack unwanted items and any return information in the original packaging/secure postal box or bag.

Return your product to 

Sans Souci Kids

Unit 3

Barleylands Farm Park & Craft Village

Barleylands Road

Billericay

Essex

CM11 2UD

You will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable.

PLEASE NOTE: To ensure your items are tracked and secure, we recommend using a tracked shipping method. This way you can easily track the progress of your return and ensure that it reaches its destination safely. We cannot guarantee that we will receive your return item and are unable to refund any orders that may get lost in transit. Using traceable method allows both you and us to track the progress of the return shipment. This will ensure that the items are returned to us and that we can process your refund accordingly. 

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