STORE POLICY
Refunds, Returns, and Exchanges
Returns/Exchanges
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If you are not 100% happy with your purchase please email our customer service team at anthea@kanstinatorandbear.co.uk within 48 hours of receiving your order. An exchange will be approved, providing items are unworn or unused and with original tags still attached and items are sent back within 14 days from the day you received the order.
If the item is out of stock, we will offer you an alternative item or endeavor to restock that item.
Exchanges do not apply to items purchased on sale.
Please be aware that the cost of return delivery is the responsibility of the customer. Sans Souci Kids do not refund for any postage costs incurred. We will not accept responsibility for items lost in transit.
Sales/Discounts
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Once your order is placed it cannot be changed, cancelled or altered.
Faulty/Damaged Items
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It is important that you are happy with your purchase, however in the unlikely event that you
purchased faulty or damaged items, please email our customer service team at anthea@kanstinatorandbear.co.uk within 48 hours of receiving your order and we will offer you an exchange or refund including postage.
Payment
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Sans Souci Kids accept the following forms of payment.
Paypal/ Debit card/ Credit card
Pricing
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Sans Souci Kids pricing is subject to change without notice and reserve the right to change prices set out on our website without notice.
Contact
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Feel free to email us at anthea@kanstinatorandbear.co.uk or fill in the form below and we will get back to you within 2 working days.
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